Last Updated: July 1, 2025

Introduction

Island Berth ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our yacht charter services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Charter booking details and preferences
  • Payment information (processed securely through third-party providers)
  • Emergency contact information
  • Special requests or accessibility needs

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information
  • Device information and screen resolution

How We Use Your Information

We use the collected information for the following purposes:

  • Processing and managing your yacht charter bookings
  • Communicating with you about your reservations
  • Providing customer support and responding to inquiries
  • Improving our services and website functionality
  • Sending promotional materials (with your consent)
  • Complying with legal and regulatory requirements
  • Ensuring safety and security of our operations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Website hosting and maintenance
  • Email marketing services
  • Analytics and reporting

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Ensure the safety of our guests and staff
  • Investigate potential violations of our terms

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure data storage with limited access
  • Regular security audits and updates
  • Staff training on data protection

Use of Google Advertising Features

We use Google services such as Google Ads and Google Analytics to help us deliver relevant advertising and analyze website traffic and user behavior. These services may place cookies or use similar tracking technologies to collect information about your visits to our site and other websites.

This information helps us measure the effectiveness of our marketing campaigns and tailor advertising to your interests. We do not share personally identifiable information with Google or other advertisers.

You can opt out of Google’s use of cookies for advertising at any time by visiting (https://adssettings.google.com/) or the (https://optout.networkadvertising.org/).

For more details about how Google uses your data, please see the (https://policies.google.com/technologies/ads).

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more details, please see our Cookie Policy.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking information is typically retained for 7 years for tax and legal compliance purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Island Berth

10 Gostick Pl, North Vancouver, BC V7M 3G3, Canada
Canada

Email: [email protected]

Phone: +1 403-328-3111